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Response Time
We typically respond within 2-3 business days.
What to Include in Your Message
To help us assist you better, please include:
- Your Chery model: e.g., Tiggo 4, Tiggo 7, Tiggo 8
- Year of manufacture: e.g., 2022
- OBD2 code (if applicable): e.g., P0420
- Description of the issue: Be as specific as possible
- Photos or videos (if relevant): Attachments help us understand the problem
Common Questions
How do I reset my check engine light?
Use an OBD2 scanner to clear the code, or disconnect the battery for 10 minutes. See our OBD2 Codes page for details.
Where can I buy Chery parts in Australia?
Check our Parts Guide Australia for authorized dealers and third-party suppliers.
Is my Chery still under warranty?
All Chery vehicles come with a 7-year / 150,000 km warranty. Contact your local Chery dealer with your VIN to check coverage.
Disclaimer
CheryGuide provides informational content only. We are not a certified Chery service center. For official warranty service, please contact your authorized Chery dealer. Always consult a qualified mechanic for vehicle repairs.